Privacy Policy

1. Information We Collect

To provide our procedure companionship and coordination services, we may collect:

• Personal Information: Name, email address, phone number, and address
• Service Details: Appointment timing, general service needs, and coordination preferences
• Technical Data: IP address, browser type, and usage data collected via cookies and similar technologies

⚠️ Important: We do not request or store detailed medical records or clinical information. Please do not submit sensitive health data through our platform.

2. How We Use Your Information

• Coordinate scheduling and logistics for your requested services
• Communicate booking confirmations, reminders, and updates (via email and SMS where applicable)
• Facilitate secure payments through our third-party payment processor
• Improve our platform performance and user experience

3. Payments

Payments are processed securely through Square.

• We do not store or have access to your full payment card information
• Payment processing is subject to Square's terms and privacy policies

4. Data Sharing & Third Parties

We do not sell your personal information. We only share data as necessary to provide our services:

• Companions (Independent Contractors): Limited information required to fulfill your service request
• Service Providers: Including hosting (Vercel), CMS/database (Sanity.io), and communication tools
• Legal Requirements: When required by law or to protect our rights

5. Nature of Services (Important Disclaimer)

MyProcedurePal provides non-medical companionship and coordination services only.

• We do not provide medical care, clinical advice, or emergency transportation
• We are not a healthcare provider or HIPAA-covered entity

6. Data Security & Retention

We use industry-standard safeguards, including SSL encryption, to protect your information. We retain data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

7. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your data

To make a request, contact us at info@myprocedurepal.com.

8. Communications & Consent

By using our services, you consent to receive service-related communications, including email and SMS.

• You may opt out of non-essential communications at any time
• Message and data rates may apply

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

For questions or concerns, contact: info@myprocedurepal.com